FAQ HELP CENTER
POPULAR QUESTIONS
These are some of the issues that people are concerned about. Find answers on our FAQ page to help you quickly resolve any issues or inquiries.
Yes, we are a professional manufacturer of chlorine dioxide with many years of production experience. And our annual production of chlorine dioxide products exceeds 100,000 tons.
We offer various specifications of chlorine dioxide products, including both powder and tablet forms. Specifically, our main product specifications include 10% 1-gram per tablet and 10% 20-gram per tablet chlorine dioxide effervescent tablets, as well as 10% chlorine dioxide effervescent powder. By providing this range of options, we strive to meet the diverse needs of our customers effectively.
We provide multiple packaging options such as 100 grams per bottle, 500 grams per bottle, and 25 kg drum. Specific packaging can be customized according to customer requirements.
In the initial cooperation stage, we offer a certain amount of free samples, and you only need to pay for the shipping cost. For the specific quantity and shipping method, please contact our sales team. Additionally, during the commercial order stage, we will refund the sample shipping cost by deducting it from the order.
Our pricing is designed to provide excellent value for our customers, ensuring that you receive a premium product without compromising on affordability. Hence, for a detailed quote tailored to your specific needs, please feel free to contact us directly, and we’ll be happy to provide more information.
You can contact us directly via phone, email, or WhatsApp. Please refer to our website for detailed contact information.
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Our food-grade chlorine dioxide is primarily used for drinking water and wastewater treatment, food and beverage processing, medical disinfection, farm sanitation, paper industry bleaching, and pet odor control. It can effectively kill bacteria, viruses, and other pathogens.
Absolutely! Dotian® chlorine dioxide products are perfect for household use. As a powerful disinfectant and deodorizer, chlorine dioxide can effectively eliminate bacteria, viruses, and mold without producing harmful byproducts. Hence, It can be used for air disinfection, water treatment, surface disinfection, and washing fruits and vegetables.
Yes, our chlorine dioxide products are pet-friendly. Chlorine dioxide is a strong disinfectant and deodorizer, effectively removing pet urine odors and disinfecting pet habitats. When used correctly and diluted as directed, it is safe for pets. We recommend following product instructions carefully, avoiding direct contact with undiluted solutions, and ensuring proper ventilation after use to maximize pet safety.
When using Dotian® chlorine dioxide, it is essential to avoid direct contact with the skin and eyes, and to prevent inhalation of its gases. Ensure proper concentration control and use it in a well-ventilated area. When contacting brightly colored textiles, pay attention to the concentration and test in advance to avoid fading. Store the product in a cool, dry place away from high temperatures and direct sunlight. For more details, please check it here.
To control the concentration of Dotian® Chlorine Dioxide solution, you can follow this example with Dotian® 10% 1-gram effervescent tablets: Add 1 tablets into 1 Liter( equal to 33.8 ounces )(equal to 1.05 Liquid Quart) of water, then you can get 100ppm solution. For more details, please check it here.
We use only high-quality raw materials and advanced production equipment and processes. Each stage of production undergoes strict quality testing. We invest at least 5% of our annual revenue in R&D to continuously innovate and improve our products, ensuring competitive market performance.
We can accommodate orders of any quantity. For small quantity orders, the price may be high due to shipping costs. Shipping fees vary based on the destination.
Our factory operates 24/7, producing 10% 1-gram and 10% 20-gram chlorine dioxide effervescent tablets and 10% chlorine dioxide effervescent powder. These specifications are available for immediate shipment. But ETA depends on the destination.
While we do have some retail sales, our primary focus is on wholesale. Our partners include water treatment companies, food processing enterprises, hospitals, medical institutions, pulp and paper companies, and pet stores. We also welcome distributors to join us in market development.
Yes, we can provide the necessary documents required for registration. We also support exclusive agency agreements and are currently improving our agency system. We look forward to collaborating with you.